La County Jail Commissary List serves as the official resource for families and friends who need to support incarcerated individuals in Los Angeles County detention facilities. This system allows approved purchases of hygiene items, snacks, clothing, and other essentials through secure online platforms and mail-in options. The Los Angeles County Sheriff’s Department (LASD) manages all commissary operations via the KEEFE COMMISSARY NETWORK, ensuring consistent access across multiple facilities. To use the system, users must first locate the inmate’s booking number—a unique identifier required for all transactions. The LASD Custody Information Center at (213) 473‑6100 provides real-time assistance for locating inmates and retrieving this number. Once identified, families can fund accounts or order care packages through Access Securepak, the county’s authorized vendor. All purchases are subject to facility-specific rules, product availability, and delivery schedules. This page delivers up-to-date procedures, contact details, facility coverage, and step-by-step instructions to help users navigate the commissary system efficiently and confidently.
How to Find an Inmate’s Booking Number
The booking number is the key to accessing any inmate’s commissary account or placing orders. Without it, transactions cannot be completed. The LASD offers several ways to obtain this number. First, call the Inmate Information Center at (213) 473‑6100 during business hours (7 a.m. to 7 p.m., Monday through Friday). Have the inmate’s full legal name and date of birth ready to speed up the search. Second, use the online “Find an Inmate” tool on the LASD website. This database returns current housing location, projected release date, and pending court dates. Results appear instantly after entering a name or partial information. Third, if the inmate was recently booked, wait 24–48 hours for the system to update. For privacy reasons, sensitive data is masked unless the requester provides a case number or notarized authorization. Always verify the booking number before proceeding with deposits or orders. Incorrect numbers delay processing and may result in funds being credited to the wrong account.
Access Securepak: Official Commissary Ordering Platform
Access Securepak operates under the KEEFE COMMISSARY NETWORK and is the only approved platform for ordering care packages and managing commissary accounts in Los Angeles County jails. Users begin by entering the inmate’s booking number on the welcome screen. If the number is unknown, click the lookup tool to search the LASD database using the inmate’s name and date of birth. When multiple booking numbers exist—such as after transfers or rebookings—the system automatically selects the highest numerical value to ensure accuracy. After login, users browse categories like hygiene products, food items, stationery, and seasonal goods. Prices update in real time, and each item displays availability by facility. Payment is made via credit or debit card, with instant confirmation sent via email. Orders are processed within one to three business days and delivered according to each jail’s weekly schedule. Men’s Central Jail typically receives packages on Mondays, while North County Correctional Facility uses Wednesdays.
https://www.accesscatalog.com/shop/index.html?ProgramID=282&FacilityID=&process=shopnow
Funding an Inmate’s Commissary Account: Two Approved Methods
Los Angeles County allows two secure ways to add money to an inmate’s commissary account: mail-in deposits and electronic transfers. For mail-in contributions, send a personal check or money order—maximum $200 per envelope—to PO BOX 86164, Terminal Annex, Los Angeles, CA 90086‑0164. Clearly write “Inmate [Full Name] – Booking Number” on the envelope. Processing takes up to 48 hours, and a receipt is mailed back to the sender. Electronic deposits are faster and more convenient. Use the LASD online portal to enter the booking number, select an amount, and pay with a credit card, debit card, or ACH bank transfer. Balances update immediately, and users receive an email confirmation. Both methods are audited daily to prevent errors or fraud. Funds remain on the account unless the inmate is released or transferred. In those cases, balances transfer automatically, but pending orders are canceled and must be resubmitted at the new facility.
Participating Facilities and Their Unique Rules
The KEEFE COMMISSARY NETWORK serves five major detention centers across Los Angeles County, each with specific capacities and security levels. Men’s Central Jail (MCJ), located at 441 Bauchet Street, Los Angeles, CA 90012, houses over 5,200 male inmates and is the largest facility. Century Regional Detention Facility in Lynwood holds 2,200 pre-trial detainees. Mira Loma Facility in Lancaster is an 800-bed women’s institution. North County Correctional Facility in Castaic offers work programs and houses 1,600 inmates. Pitchess Detention Center (East) in Los Angeles manages high-risk individuals. While all locations use the same ordering system, product availability may vary. For example, higher-security units may restrict certain snacks or electronics. Delivery days also differ: MCJ receives packages on Mondays, while North County uses Wednesdays. Always check the current facility rules before placing an order to avoid delays or rejections.
Contact Information and Emergency Protocols
For custody-related questions, call the Inmate Information Center at (213) 473‑6100. Staffed from 7 a.m. to 7 p.m. on weekdays, this line handles inmate location, visitation schedules, and general commissary inquiries. For urgent medical concerns—such as medication refills, allergic reactions, or acute symptoms—contact the Medical Command Center directly at (213) 893‑5544. A licensed nurse will assess the situation and coordinate with on-site medical staff. Do not use this number for non-emergencies. If an inmate is released or transferred, notify KCN-Fontana at 1‑866‑800‑0582 within 14 days to arrange delivery of pending packages or refund unused balances. For technical issues with Access Securepak, a toll-free support line is available to assist with account creation, password resets, and login troubleshooting.
Recent System Upgrades and User Experience Improvements
The KEEFE COMMISSARY NETWORK recently upgraded Access Securepak to simplify ordering and account management. The new interface features faster checkout, clearer product descriptions, and improved mobile compatibility. Users who forget their password can click “Forgot your password?” and answer a security question based on the last four digits of the inmate’s booking number. A temporary code is then emailed for reset. The platform also consolidates shipping fees and provides printable receipts for every transaction. A notice on the homepage alerts users that the site will migrate to a new domain soon. A preview page includes migration timelines, data privacy guarantees, and instructions for transferring existing balances. These changes aim to reduce confusion and improve accessibility for families managing inmate support from home.
Frequently Asked Questions About LASD Commissary Operations
The LASD FAQ page covers common concerns about commissary access, funding limits, and policy changes. During the pandemic, call center hours were adjusted weekly; users should check the online notice board for updates. If an inmate moves between facilities, their commissary balance transfers automatically, but any open orders are canceled and must be re-placed. Refunds for unused funds are processed only if the inmate is released or transferred out of county custody. Families must contact KCN-Fontana within two weeks to claim refunds or redirect packages. The FAQ also clarifies that only approved vendors like Access Securepak may send items directly to inmates. Third-party retailers are not permitted. All packages are inspected upon arrival and may be rejected if they contain prohibited items such as glass, aerosols, or homemade food.
Education and Rehabilitation Programs Linked to Commissary Access
In 2021, the Education Based Incarceration (EBI) program at Men’s Central Jail awarded high school diplomas to 19 participants. This initiative, funded by the Los Angeles County Office of Education, offers accredited courses in English, algebra, and computer basics. Successful completion can lead to reduced sentences and improved post-release opportunities. Inmates enrolled in such programs often earn commissary privileges as incentives. These privileges allow increased spending limits or access to special items like educational materials or hobby kits. The LASD tracks progress through an internal learning management system and celebrates milestones with ceremonies attended by staff and community leaders. Supporting education not only benefits the individual but also contributes to safer jail environments and lower recidivism rates.
How to Send Care Packages: Step-by-Step Instructions
To send a care package, start by creating an account on Access Securepak using your email and a secure password. Enter the inmate’s booking number—verified through the LASD inmate search tool or by calling (213) 473‑6100. Browse the approved catalog, which includes hygiene products like soap and toothpaste, non-perishable snacks, writing supplies, and seasonal items. Add desired products to your cart and review the total cost, including shipping. Pay with a credit or debit card. After payment, you’ll receive an email confirmation with a tracking number. Packages are assembled by facility staff and delivered weekly. Men’s Central Jail delivers on Mondays; North County Correctional Facility uses Wednesdays. Note that all items must comply with facility rules. Prohibited items include glass containers, aerosol cans, homemade food, and electronics not pre-approved by the sheriff’s department.
Official Resources and Direct Links
For the most accurate and current information, always refer to official LASD sources. The commissary FAQ page provides detailed guidance on policies and procedures. Access Securepak is the only authorized platform for ordering. The Inmate Information Center handles all custody inquiries. Below are direct links to essential services:
Phone: (213) 473‑6100 (Custody Info) | (213) 893‑5544 (Medical Emergencies)
Mail Deposits To: PO BOX 86164, Terminal Annex, Los Angeles, CA 90086‑0164
Related Services and Support Options
Families seeking additional support can explore related services such as legal aid, counseling, and reentry programs. While not directly part of the commissary system, these resources often intersect with inmate welfare. For example, some nonprofits offer financial assistance for commissary deposits or care package sponsorships. Others provide job training that complements educational programs inside jails. Always verify the legitimacy of third-party services before sharing personal or payment information. The LASD does not endorse external vendors and cannot assist with disputes involving non-approved providers.
Frequently Asked Questions
Many families have similar questions about using the La County Jail Commissary List system. Below are detailed answers to the most common concerns, based on current LASD policies and KEEFE COMMISSARY NETWORK procedures.
What happens if I send money to the wrong inmate?
If you accidentally deposit funds using the wrong booking number, contact the Inmate Information Center immediately at (213) 473‑6100. Provide both the incorrect and correct booking numbers, along with proof of payment. The LASD audits all transactions daily and can usually reverse misdirected deposits within 5–7 business days. However, if the funds have already been spent, recovery may not be possible. Always double-check the booking number before submitting any payment. Use the online inmate search tool or call the center to verify. Never rely on memory or informal sources. Keeping a written record of the correct number prevents future errors.
Can I send homemade food or personal letters through commissary?
No. The LASD only allows items purchased through Access Securepak or approved vendors. Homemade food, personal letters, photographs, or handmade items cannot be sent via the commissary system. All packages must come sealed from the vendor and pass inspection. Personal mail should be sent separately to the inmate’s housing unit address, not through the commissary portal. Violating this rule may result in the entire package being rejected. This policy ensures safety, prevents contraband, and maintains fairness across all facilities. For emotional support, consider writing letters through the regular postal service using the inmate’s full name and booking number.
How long does it take for a care package to arrive?
Care packages typically arrive within 3–5 business days after payment confirmation. Processing begins once the order is placed and paid. Men’s Central Jail delivers packages on Mondays, while North County Correctional Facility uses Wednesdays. Delays may occur during holidays, facility lockdowns, or system maintenance. You’ll receive an email with a tracking number once the package is shipped. If your package hasn’t arrived after 7 days, contact Access Securepak customer service at 1‑866‑800‑0582. Have your order number and inmate details ready. Note that delivery schedules are subject to change based on facility operations.
What items are prohibited in LA County jails?
Prohibited items include glass containers, aerosol sprays, homemade food, drugs, weapons, electronics not pre-approved, and any item that could pose a security risk. Each facility may have additional restrictions based on security level. For example, high-risk units may ban certain snacks or writing tools. Always review the current product catalog on Access Securepak before ordering. The system only displays approved items, reducing the chance of rejection. If an item is removed from your cart during checkout, it means it’s no longer allowed at that facility. Check the LASD FAQ for updates on policy changes.
Can I get a refund if my loved one is released?
Yes, but only if the inmate is released or transferred out of Los Angeles County custody. Contact KCN-Fontana at 1‑866‑800‑0582 within 14 days of release to request a refund of unused commissary funds or to redirect pending packages. Provide the inmate’s full name, booking number, and release date. Refunds are processed within 10–15 business days and sent via check to the original payer’s address. If the inmate is moved between LASD facilities, the balance transfers automatically, but open orders are canceled. No refunds are issued for spent funds or delivered items.
Is there a spending limit on commissary accounts?
Yes. Inmates can spend up to $200 per week on commissary items, depending on their security level and behavior. This limit applies to both self-purchases and incoming care packages. Funds deposited by family members do not count toward this cap, but the total value of items received cannot exceed $200 weekly. Facilities may impose lower limits for disciplinary reasons. The system automatically blocks orders that would exceed the limit. Families can monitor balances through Access Securepak or by calling the Inmate Information Center.
How do I reset my Access Securepak password?
Click “Forgot your password?” on the login page. Enter your email and answer the security question using the last four digits of the inmate’s booking number. A temporary code will be sent to your email. Use it to create a new password. If you don’t receive the email, check your spam folder or contact technical support at the toll-free number listed on the site. Never share your password with others. The system does not store passwords in plain text, so recovery requires identity verification.